top of page
logo

Privacy Policy

Last Updated: June 2026
1. Introduction

At BrightBrain LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your financial and personal data when you visit our website (brightbrain.biz) and utilize our automated auditing and reconciliation services (collectively, the "ProfitLeaks" platform). We value the trust you place in our technical precision and prioritize the security of your information.

2. Information We Collect

  • Identity and Account Information: Name, email address, company name, and business contact details generated during account creation and management.

  • Marketplace API Data & OAuth Tokens: When you authorize our web application to connect to your e-commerce shop (such as via the Etsy API), we securely collect and store the encrypted OAuth authentication tokens and the raw transaction history required to run our software.

  • Financial Transaction Data: Statement details, order files, marketplace fees, and reconciliation data imported or pulled from your connected platform accounts.

  • Technical Usage Data: System logs, IP addresses, browser types, and standard website cookies used to maintain your secure logged-in session and analyze traffic on brightbrain.biz.

  • Communications: Direct messages, support tickets, and emails transmitted through our technical inquiry channels.

3. How We Use and Share Your Information

We process your data strictly to perform automated financial reconciliation and help support operational efficiency for your business. This includes:

  • Auditing transaction statements and generating granular fee reports.

  • Maintaining, updating, and improving the engineering precision of our reconciliation engines.

  • Managing your secure connection tokens to external marketplace APIs.

We do not sell, rent, trade, or monetize your personal or financial information to third parties. We only share your data with trusted infrastructure service providers (such as secure cloud hosting networks, payment gateways, and backend data security tools) necessary to run our software. All such providers are contractually bound by strict confidentiality protocols.

4. Token Management & API Disconnects

Your marketplace connection is governed by secure OAuth 2.0 protocols. Your refresh tokens are encrypted and stored in our secure backend environment. You maintain full control over this data and can completely revoke our application’s access to your marketplace store at any time, either directly through your marketplace account security settings or by disconnecting your shop inside our application dashboard.

5. Data Security and Encryption

Our systems are built with a privacy-first architecture. We employ enterprise-grade encryption standards for all financial data both in transit (SSL/TLS) and at rest. Access to financial records is strictly controlled, isolated, and audited, ensuring that only authorized automated system processes and necessary support personnel interact with your data under rigorous security compliance.

6. Children’s Privacy

Our platform and services are strictly intended for business operations and individuals aged 18 or older. BrightBrain LLC does not knowingly collect, store, or solicit personal data from children under the age of 13.

7. Changes to this Policy

We may update this Privacy Policy periodically to reflect architectural changes in our software or evolving legal regulations. We will notify you of any material changes by posting the revised policy on brightbrain.biz and updating the "Last Updated" date at the top of this page.

8. Contact Our Support Team

BrightBrain LLC
4050 Pennsylvania Ave
Ste 115 PMB 4420
Kansas City, MO 64111-3041
Email: support@profitleaks.app

bottom of page